Delete Your Spool Hoarder Account

Spool Hoarder Last Updated: August 28, 2026

You can request deletion of your Spool Hoarder cloud account and its associated data without installing the App.

Option 1 — Delete in the App

If you have the App installed, this is the fastest route and takes effect immediately:

Open Settings.
Open Account & Cloud Sync.
Select Delete Account.
Type DELETE and confirm.

Option 2 — Request deletion by email

If you cannot access the App, email us to request account deletion.

Send the request from the email address associated with your account, or include that address in your message. We may request additional information to verify that you own the account before processing the request. Requests are normally completed within 30 days.

What gets deleted

Deleting your account removes your Spool Hoarder cloud account and the cloud records associated with it, including:

Synced inventory, projects, and usage logs
Printer data
Subscription and credit records
Purchase-validation records
AI usage records
Account-linked feedback and uploaded support attachments

What is retained, and for how long

Local data on your device is not affected. It remains until you delete it in the App or uninstall the App.
A minimal deletion record is retained indefinitely: a one-way hash of the former account ID, the deletion timestamp, and deletion-request metadata. We use this for security, fraud prevention, operational integrity, and compliance. It does not retain the former account ID or email address.
Optional shared filament or UPC contributions may remain, but their account association is removed.
Anonymous feedback that was never linked to an account is not part of an account-deletion request.

Subscriptions

Deleting your account does not cancel a subscription managed by the Apple App Store, Google Play, or Microsoft Store. Cancel an active store subscription through the store where you purchased it to avoid future charges.

More information

Full details are in our Privacy Policy.